11/06 | 8/07 | Characterise setting | Understand current processes | Able to construct process map | Process map completed |
3/07 | 3/07 | Resident education: mixed didactic slide lecture with role play | Receive weekly didactic lectures; active component to learning improves retention | HIV screening rates | Increased rates |
3/07 | 10/07 | Determine baseline testing rates | Understand current performance | Rates of hepatitis B virus, gestational diabetes, group B streptococcus, HIV screening | Known rates over 12 months |
3/07 | 10/07 | Attending education: informal individual conversations | Unaccustomed to formal interventions in clinical care | HIV screening rates | Increased rates |
4/07 | 4/07 | Nurse practitioner education: handout, modified consensus process | Hold regular small group meetings; accustomed to modified consensus process | HIV screening rates | Increased rates |
10/07 | Ongoing | Audit and feedback | Knowledge of performance supports improvement efforts | HIV screening rates | Increased rates |