Table 1

Provider perception of communication effectiveness (affirmative responses)

Survey questionsPhysicians, Nurse Practitioners, Physician Assistants
n=13 (%)
Was it easier to communicate a change order after team training?100
Do you have a better understanding of when and how to call a change order than you did prior to team training?92
Have team meetings improved the safety of patient care?75
Have team meetings improved the quality of patient care?82
Have team meetings improved the efficiency of patient care?82
Have you noticed a decrease in the number of calls and pages that you receive from the infusion unit since team training?54
Have you noticed a decrease in the number of ‘inappropriate’ calls or pages you receive from the infusion unit since team training?62