The four main questions that guide weekly discussions on adverse outcomes
1. What are consequences for patient and care?
▶ Severity (four-level scale)—intensity and cost of care
2. What is the complication's main determinant?
▶ Targeted disease/co-morbidity/surgery/treatment otherwise
3. In retrospect; could it have been avoided and how?
▶ By other treatment choice/execution/pre-care or after-care/…
○ If so, then why was this not done?
■ Because of pros and cons of alternatives/risk assessment/simply “wrong”
4. Prospectively: what is the lesson learnt?
▶ There is none; the complication is “all in the game”
○ Then what was the risk?
5. Did the patient know, and how do we know he/she did?
▶ Yes, there is a “Lesson”!
○ Then what precisely went wrong, and what should be corrected for the future, how, when and by whom?