Textual units | Condensation | Subcategories | Categories |
---|---|---|---|
‘I guess it was someone who asked me something.’ (8: junior LPN) | Occasional questions | Infrequent communicative interruptions | Undisturbed work process |
‘There are other days when there are significantly more calls on the pager than today and then it (disturbance) gets obvious. There are usually many more pagings than there were today’(1: senior MD) | Many pagings are disturbing | Frequent communicative interruptions | Disturbed work process |
‘No, normal (amount of interruptions). The phone rings, people ask you questions, but it isn't something I get disturbed by.’ (12: medium RN) | Questions and phone calls part of the normal work environment | Expectations of the work environment | Undisturbed work process |
‘I get disturbed by having to wait for the person who will help me make a decision. Yes, one gets disturbed by waiting’. (16: junior MD) | Disturbed by waiting | Waiting | Disturbed work process |
LPN, licensed practical nurses; MD, medical doctors; RN, registered nurses.