Concepts of accident and emergency department questionnaire after data reduction
| Composites after PCA | α | Department of Health dimensions | a | Sections of questionnaire | α |
|---|---|---|---|---|---|
| Waiting time | 0.63 | Access and waiting | 0.63 | Waiting | 0.53 |
| Q7 Q8 Q10 | Q7 Q8 Q10 | Q7 Q8 Q9 Q10 | |||
| Doctors and nurses | 0.88 | Safe high-quality, coordinated care | 0.55 | Doctors and nurses | 0.84 |
| Q11 Q12 Q13 Q14 Q15 | Q15 Q20 Q36 | Q11 Q12 Q13 Q14 Q15 Q16 | |||
| Your care and treatment | 0.78 | Better information, more choice | 0.64 | Your care and treatment | 0.73 |
| Q17 Q18 Q19 Q21 Q27 | Q17 Q21 Q33 Q34 | Q17 Q18 Q19 Q20 Q21 | |||
| Hygiene | 0.82 | Building better relationships | 0.81 | Tests | NA |
| Q28 Q29 | Q11 Q12 Q13 Q14 Q16 | Q23 | |||
| Information before discharge | 0.80 | Clean, comfortable, friendly place to be | 0.70 | Pain | 0.74 |
| Q33 Q34 Q35 Q36 Q37 | Q18 Q27 Q28 Q39 | Q26 Q27 | |||
| Overall | 0.83 | Hospital environment and facilities | 0.64 | ||
| Q38 Q39 Q40 | Q28 Q29 Q30 | ||||
| Leaving the emergency department | 0.80 | ||||
| Q33 Q34 Q35 Q36 Q37 | |||||
| Overall | 0.83 | ||||
| Q38 Q39 Q40 |
NA, not applicable; PCA, principal components analysis.