Interview participants phases 1 and 2
| Phase 1 Unstructured interviews | Phase 1 Structured interviews | Total—phase 1 | Phase 2—Think aloud | |||
|---|---|---|---|---|---|---|
| Patient | Staff | Total-phase 2 | ||||
| Total | 18 | 15 | 33 | 12 | 12 | 24 |
| Gender | ||||||
| Male | 10 | 4 | 14 | 7 | 1 | 8 |
| Female | 8 | 11 | 19 | 5 | 11 | 16 |
| Age | ||||||
| 18–24 | 3 | 1 | 4 | 1 | 0 | 1 |
| 25–30 | 2 | 5 | 7 | 2 | 4 | 6 |
| 31–40 | 2 | 2 | 4 | 2 | 3 | 5 |
| 41–50 | 2 | 2 | 4 | 2 | 3 | 5 |
| 51–60 | 4 | 2 | 6 | 0 | 2 | 2 |
| 61–70 | 2 | 3 | 5 | 3 | 0 | 3 |
| 71–80 | 2 | 0 | 2 | 2 | 0 | 2 |
| 80+ | 1 | 0 | 1 | 0 | 0 | 0 |
| Ethnicity | ||||||
| White/British | 9 | 10 | 19 | 10 | 11 | 21 |
| Pakistani | 7 | 3 | 10 | 2 | 1 | 3 |
| Indian | 1 | 0 | 1 | 0 | 0 | 0 |
| White/Polish | 0 | 2 | 2 | 0 | 0 | 0 |
| Chinese | 1 | 0 | 1 | 0 | 0 | 0 |
| Unit | ||||||
| Cancer services | 3 | 2 | 5 | 2 | 2 | 4 |
| ENT | 3 | 2 | 5 | 2 | 2 | 4 |
| Maternity | 3 | 3 | 6 | 2 | 2 | 4 |
| Physiotherapy | 3 | 2 | 5 | 2 | 2 | 4 |
| Renal | 3 | 3 | 6 | 2 | 2 | 4 |
| Vascular | 3 | 3 | 6 | 2 | 2 | 4 |