Phase 1 Unstructured interviews | Phase 1 Structured interviews | Total—phase 1 | Phase 2—Think aloud | |||
---|---|---|---|---|---|---|
Patient | Staff | Total-phase 2 | ||||
Total | 18 | 15 | 33 | 12 | 12 | 24 |
Gender | ||||||
Male | 10 | 4 | 14 | 7 | 1 | 8 |
Female | 8 | 11 | 19 | 5 | 11 | 16 |
Age | ||||||
18–24 | 3 | 1 | 4 | 1 | 0 | 1 |
25–30 | 2 | 5 | 7 | 2 | 4 | 6 |
31–40 | 2 | 2 | 4 | 2 | 3 | 5 |
41–50 | 2 | 2 | 4 | 2 | 3 | 5 |
51–60 | 4 | 2 | 6 | 0 | 2 | 2 |
61–70 | 2 | 3 | 5 | 3 | 0 | 3 |
71–80 | 2 | 0 | 2 | 2 | 0 | 2 |
80+ | 1 | 0 | 1 | 0 | 0 | 0 |
Ethnicity | ||||||
White/British | 9 | 10 | 19 | 10 | 11 | 21 |
Pakistani | 7 | 3 | 10 | 2 | 1 | 3 |
Indian | 1 | 0 | 1 | 0 | 0 | 0 |
White/Polish | 0 | 2 | 2 | 0 | 0 | 0 |
Chinese | 1 | 0 | 1 | 0 | 0 | 0 |
Unit | ||||||
Cancer services | 3 | 2 | 5 | 2 | 2 | 4 |
ENT | 3 | 2 | 5 | 2 | 2 | 4 |
Maternity | 3 | 3 | 6 | 2 | 2 | 4 |
Physiotherapy | 3 | 2 | 5 | 2 | 2 | 4 |
Renal | 3 | 3 | 6 | 2 | 2 | 4 |
Vascular | 3 | 3 | 6 | 2 | 2 | 4 |