Table 5

Post-training assessment of the frequency of seeing or participating in specific behaviours

ItemMean (95% CI)
Leaders assigned tasks to team members to help team functioning4.16 (4.05 to 4.27)
Leaders shared information with team members4.14 (4.04 to 4.24)
Team member communication skills decreased the risk of errors4.01 (3.90 to 4.12)
Team members demonstrated a shared mental model3.92 (3.82 to 4.02)
Team members were consulted for their experience3.87 (3.74 to 4.00)
Team members scanned the environment for important situational cues3.86 (3.75 to 3.97)
Leaders discussed the patient's plan with their team3.85 (3.73 to 3.97)
Team members exchanged information with the patients and their families3.85 (3.74 to 3.96)
Leaders created opportunities for team members to share information3.78 (3.66 to 3.90)
Team members asked for assistance3.73 (3.60 to 3.86)
Team members anticipated needs3.71 (3.60 to 3.82)
Team members asked questions about information provided by other team members3.69 (3.57 to 3.81)
Team members asserted patient safety concerns until heard3.64 (3.52 to 3.76)
Team members offered help to other team members3.53 (3.38 to 3.68)
Patients and family members utilised as critical components of the care team3.51 (3.39 to 3.63)
  • Respondents (n=194–217 completed responses per item) reported the frequency that the training cases allowed them to practise or observe instances of specific communications skills.

  • Response options ranged from 1=‘Never’, to 5=‘Frequently’.