Care score criteria
| Score 1 | Unsatisfactory: care fell short of current best practice in one or more significant areas resulting in the potential for, or actual, adverse impact on the patient |
| Score 2 | Care fell short of current best practice in more than one significant area, but is not considered to have the potential for adverse impact on the patient |
| Score 3 | Care fell short of current best practice in only one significant area, but is not considered to have the potential for adverse impact on the patient |
| Score 4 | This was satisfactory care, only falling short of current best practice in more than two minor areas |
| Score 5 | This was good care, which only fell short of current best practice in one or two minor areas |
| Score 6 | Very best care: this was excellent care and met current best practice |