Constructed composite items
| Count | (%) | |
|---|---|---|
| 1. Organisational practices to support PFE | ||
| Formal self-assessment of PFE practices | ||
| No | 902 | (61.9) |
| >12 months ago | 168 | (11.5) |
| Within 12 months | 344 | (23.6) |
| Missing | 43 | (3.0) |
| Patient and family advisory council | ||
| No | 883 | (60.6) |
| Some units | 195 | (13.4) |
| Hospital-wide | 364 | (25.0) |
| Missing | 15 | (1.0) |
| Patient and family advisory council meetings within the last 12 months | ||
| None | 256 | (17.6) |
| 1–3 | 27 | (1.9) |
| ≥4 | 278 | (19.1) |
| Missing | 896 | (61.5) |
| Percent of patient and family advisory council who are patients/family members | ||
| None/no council | 1114 | (76.5) |
| 1–50% | 96 | (6.6) |
| 51–100% | 234 | (16.1) |
| Missing | 13 | (0.9) |
| Patients/family members in hospital committees | ||
| Low | 633 | (43.4) |
| Medium | 222 | (15.2) |
| High | 31 | (2.1) |
| Missing | 571 | (39.2) |
| Written policy on patients’ rights to specify which family members or other partners in care will be actively involved in their care | ||
| No | 74 | (5.1) |
| Yes | 1281 | (87.9) |
| Missing | 102 | (7.0) |
| Policy facilitating unrestricted access | ||
| No | 153 | (10.5) |
| Some units | 411 | (28.2) |
| All units | 841 | (57.7) |
| Missing | 52 | (3.6) |
| Formal policy for disclosing/apologising for errors | ||
| No | 355 | (24.4) |
| Yes | 971 | (66.6) |
| Missing | 131 | (9.0) |
| Patients/families routinely interviewed for root-cause analysis | ||
| No | 636 | (43.7) |
| Yes | 684 | (46.9) |
| Missing | 137 | (9.4) |
| Hospital provides training to physicians on partnering | ||
| No/Unknown | 918 | (63.0) |
| Yes | 392 | (26.9) |
| Missing | 147 | (10.1) |
| Hospital provides training to nurses on partnering | ||
| No/Unknown | 490 | (33.6) |
| Yes | 823 | (56.5) |
| Missing | 144 | (9.9) |
| Proportion of staff receiving training on partnering | ||
| None | 480 | (32.9) |
| 1–50% | 565 | (38.8) |
| 51–100% | 168 | (11.5) |
| Missing | 244 | (16.7) |
| Patients/family members involved in training clinical staff (either as educators or content developers) | ||
| Low | 210 | (14.4) |
| Medium | 72 | (4.9) |
| High | 35 | (2.4) |
| Missing | 1140 | (78.2) |
| Clinical staff trained in how to communicate with patients | ||
| Low | 185 | (12.7) |
| Medium | 412 | (28.3) |
| High | 221 | (15.2) |
| Missing | 639 | (43.9) |
| Metrics used to track implementation of PFE strategies | ||
| None | 537 | (36.9) |
| 1–4 metrics | 499 | (34.2) |
| 5+ metrics | 211 | (14.5) |
| Missing | 210 | (14.4) |
| 2. PFE practices at the bedside | ||
| Patients/family encouraged to participate in nurse shift-change report | ||
| No | 359 | (24.6) |
| Some units | 409 | (28.1) |
| All units | 583 | (40.0) |
| Missing | 106 | (7.3) |
| Multidisciplinary rounds conducted with patients/family members | ||
| No | 454 | (31.2) |
| Some units | 583 | (40.0) |
| All units | 312 | (21.4) |
| Missing | 108 | (7.4) |
| Teach-back used with patients | ||
| None | 227 | (15.6) |
| Some | 586 | (40.2) |
| All units | 406 | (27.9) |
| Missing | 238 | (16.3) |
| White board for patients’ daily care | ||
| Seldom/never | 148 | (10.2) |
| Sometimes | 1140 | (78.2) |
| Often/always | 30 | (2.1) |
| Missing | 139 | (9.5) |
| 3. Access to information and support for shared decision-making | ||
| Online access to personal health information | ||
| No | 946 | (64.9) |
| Yes | 404 | (27.7) |
| Missing | 107 | (7.3) |
| Patients are given information on accessing health records | ||
| No | 274 | (18.8) |
| Yes | 1070 | (73.4) |
| Missing | 113 | (7.8) |
| Patients can examine their health records | ||
| No | 94 | (6.5) |
| Appointment/consult only | 639 | (43.9) |
| Anytime while in the hospital | 610 | (41.9) |
| Missing | 114 | (7.8) |
| Health literacy and language issues addressed | ||
| None | 238 | (16.3) |
| Some | 701 | (48.1) |
| All | 361 | (24.8) |
| Missing | 157 | (10.8) |
| Patients are provided with decision aids | ||
| No | 425 | (29.2) |
| Yes | 1032 | (70.8) |
| Patients and families can activate a rapid response team | ||
| No rapid response team | 280 | (19.2) |
| No | 234 | (16.1) |
| Through hospital staff | 225 | (15.4) |
| Directly | 604 | (41.5) |
| Missing | 114 | (7.8) |
PFE, patient and family engagement.