Table 4

Final multivariable model, 2006/2007, using negative binomial regression with log of list size as offset, after backward selection process

PredictorSlope (95% CI)p Value (slope)
Index of multiple deprivation0.02 (0.01 to 0.03)<0.0001
Distance from practice to hospital−0.02 (−0.03 to −0.01)<0.0001
Practice list size−0.0000 (−0.0000 to −0.0000)0.0005
Age (percentage 65/+)0.008 (−0.004 to 0.02)0.19
Caucasians (%)0.004 (0.001 to 0.007)0.006
Male (%)−0.017 (−0.04 to 0.008)0.18
Percentage of respondents satisfied with phone access−0.004 (−0.008 to −0.0004)0.03
Backward stepwise evictions
 Variablep Value when removed from model
 Percentage satisfied with opening hours0.95
 Total quality and outcomes framework patient experience points0.93
 Percentage satisfied with seeing a specific person0.87
 Response rate0.77
 Percentage able to get an appointment within 2 days0.31
 Total quality and outcomes framework organisational points0.21
 Percentage able to book an appointment in advance0.18
 Total quality and outcomes framework clinical points0.17