Review staff type (number of review staff) | Number of reviews* | Mean overall rating of quality of care† (SD) | Mean rating of phase quality of care (based on the mean score across three phases of care)‡ | Pearson correlation between mean rating across three phases of care and overall rating |
Doctors (16) | 593 | 7.8 (1.8) | 4.7 (0.8) | 0.77 |
Nurses/other clinical (14) | 529 | 7.0 (2.0) | 4.4 (1.0) | 0.81 |
Non-clinical audit (9) | 296 | 7.9 (1.3) | 4.6 (0.8) | 0.71 |
↵* Numbers of reviews used in tables 1 and 2 differ slightly because of small amounts of missing data because some patients died during the admission and some phases of care were therefore not rated.
↵† Overall quality of care was rated on a 1 (unsatisfactory) to 10 (very best care) scale.
↵‡ Quality of care in each of the three phases: (admission/investigations, initial management and predischarge) was rated on a 1 (unsatisfactory) to 6 (very best care) scale.