Table 2

Constructed composite items

1. Organisational practices to support PFE
Formal self-assessment of PFE practices
 >12 months ago168(11.5)
 Within 12 months344(23.6)
 Missing43 (3.0)
Patient and family advisory council
 Some units195(13.4)
 Missing15 (1.0)
Patient and family advisory council meetings within the last 12 months
 1–327 (1.9)
Percent of patient and family advisory council who are patients/family members
 None/no council1114(76.5)
 1–50%96 (6.6)
 Missing13 (0.9)
Patients/family members in hospital committees
 High31 (2.1)
Written policy on patients’ rights to specify which family members or other partners in care will be actively involved in their care
 No74 (5.1)
 Missing102 (7.0)
Policy facilitating unrestricted access
 Some units411(28.2)
 All units841(57.7)
 Missing52 (3.6)
Formal policy for disclosing/apologising for errors
 Missing131 (9.0)
Patients/families routinely interviewed for root-cause analysis
 Missing137 (9.4)
Hospital provides training to physicians on partnering
Hospital provides training to nurses on partnering
 Missing144 (9.9)
Proportion of staff receiving training on partnering
Patients/family members involved in training clinical staff (either as educators or content developers)
 Medium72 (4.9)
 High35 (2.4)
Clinical staff trained in how to communicate with patients
Metrics used to track implementation of PFE strategies
 1–4 metrics499(34.2)
 5+ metrics211(14.5)
2. PFE practices at the bedside
Patients/family encouraged to participate in nurse shift-change report
 Some units409(28.1)
 All units583(40.0)
 Missing106 (7.3)
Multidisciplinary rounds conducted with patients/family members
 Some units583(40.0)
 All units312(21.4)
 Missing108 (7.4)
Teach-back used with patients
 All units406(27.9)
White board for patients’ daily care
 Often/always30 (2.1)
 Missing139 (9.5)
3. Access to information and support for shared decision-making
Online access to personal health information
 Missing107 (7.3)
Patients are given information on accessing health records
 Missing113 (7.8)
Patients can examine their health records
 No94 (6.5)
 Appointment/consult only639(43.9)
 Anytime while in the hospital610(41.9)
 Missing114 (7.8)
Health literacy and language issues addressed
Patients are provided with decision aids
Patients and families can activate a rapid response team
 No rapid response team280(19.2)
 Through hospital staff225(15.4)
 Missing114 (7.8)
  • PFE, patient and family engagement.