Items | %Neg | %Neutral | %Pos |
---|---|---|---|
SAQ | |||
Safety climate—per cent positive NICU means (SD; range) 65.2 (12.8; 33–95); Cronbach's α=0.81 | |||
The culture in this NICU makes it easy to learn from the errors of others | 16.7 | 19.1 | 64.2 |
Medical errors are handled appropriately in this NICU | 6.2 | 9.8 | 84.0 |
I know the proper channels to direct questions regarding patient safety in this NICU | 3.2 | 6.8 | 90.0 |
I am encouraged by others in this NICU, to report any patient safety concerns I may have | 7.4 | 12.2 | 80.4 |
I receive appropriate feedback about my performance | 12.3 | 15.5 | 72.3 |
I would feel safe being treated here as a patient | 7.0 | 11.7 | 81.4 |
It is difficult to discuss errors* | 24.8 | 16.5 | 58.7 |
Teamwork climate—per cent positive NICU means (SD; range) 65.8 (13.8; 36–100); Cronbach's α=0.80 | |||
It is easy for personnel here to ask questions when there is something they do not understand | 7.1 | 7.5 | 85.3 |
I have the support I need from others in this NICU to care for patients | 5.6 | 7.3 | 87.1 |
Nurse input is well received in this NICU | 11.4 | 11.9 | 76.7 |
It is difficult to speak up if I perceive a problem with patient care* | 19.0 | 11.0 | 70.0 |
Disagreements in this NICU are resolved appropriately | 16.6 | 20.9 | 62.5 |
The physicians and nurses here work together as a well coordinated team | 10.8 | 10.2 | 79.0 |
HSOPSC (adapted) | |||
Overall perceptions of safety—per cent positive NICU means (SD; range) 56.3 (15.4; 18–93); Cronbach's α=0.75 | |||
Patient safety is never sacrificed to get more work done | 21.4 | 14.8 | 63.8 |
Our procedures and systems are good at preventing errors from happening | 7.5 | 16.5 | 76.0 |
It is just by chance that more serious mistakes don't happen around here* | 15.9 | 17.7 | 66.5 |
We have patient safety problems in this NICU* | 16.2 | 16.1 | 67.7 |
Teamwork within units—per cent positive NICU means (SD; range) 74.0 (13.1; 44–100); Cronbach's α=0.86 | |||
People support one another in this NICU | 9.7 | 11.7 | 78.6 |
When a lot of work needs to be done quickly, we work together as a team to get the work done | 3.7 | 5.5 | 90.8 |
In this unit, people treat each other with respect | 13.9 | 14.5 | 71.5 |
When one area in this NICU gets really busy, others help out | 6.4 | 8.3 | 85.3 |
Communication openness—per cent positive NICU means (SD; range) 49.3 (12.7; 25–71); Cronbach's α=0.71 | |||
Staff will freely speak up if they see something that may negatively affect patient care | 8.3 | 12.5 | 79.2 |
Staff feel free to question the decisions or actions of those with more authority | 21.4 | 18.8 | 59.8 |
Staff are afraid to ask questions when something does not seem right* | 23.3 | 17.1 | 59.6 |
Error feedback and communication—per cent positive NICU means (SD; range) 49.2 (14.4; 18–77); Cronbach's α=0.80 | |||
We are given feedback about changes put into place based on event reports | 18.4 | 26.6 | 55.0 |
We are informed about errors that happen in this NICU | 23.1 | 18.9 | 58.0 |
In this NICU, we discuss ways to prevent errors from happening again | 11.3 | 13.8 | 74.9 |
The per cent positive (% pos) results include the range and overall mean per cent positive, which is the per cent agreement (agree slightly plus agree strongly) within a given NICU. The per cent negative (% neg) results include the range and overall mean per cent negative, which is the per cent disagreement (disagree slightly plus disagree strongly) within a given NICU.
*Item reverse coded.
HSOPSC, Hospital Survey on Patient Safety Culture; NICU, neonatal intensive care unit; SAQ, Safety Attitudes Questionnaire.