Table 2

Manually coded positive and negative comments, estimated and actual algorithm-retrieved comments and mean EQ5D scores

CategoryManually coded comments (n=800)Estimated algorithm-retrieved comments from remaining dataset (n=4834)Actual algorithm-retrieved comments from remaining dataset (n=4834)Actual algorithm-retrieved comments (n=1688)Mean EQ5D scoreMean difference between all comments and category/subcategory (EQ5D score)
(n=)%(n=)%(n=)%(n=)%1.0 or lesst (p, CI)
All comments8001004834100483410016881000.78
Positive and negative comments combined33337171435.4168834.91688100
Positive experiences24831143629.7104521.6104561.90.850.07 (p≤0.001, 95% CI 0.05 to 0.09)
 Timely diagnosis1096.40.900.12 (p≤0.001, 95% CI 0.09 to 0.16)
 Good quality post-treatment care28917.10.880.09 (p≤0.001, 95% CI 0.08 to 0.12)
Negative experiences8510.649110.164313.364338.00.740.05 (p≤0.001, 95% CI 0.02 to 0.07)
 Delayed diagnosis362.10.730.05 (p=0.298, 95% CI 0.05 to 0.15)
 Inadequate post-treatment care19111.30.710.07 (p=0.002, 95% CI 0.02 to 0.11)
 Poor inpatient care452.60.740.03 (p=0.423, 95% CI 0.05 to 0.12)
 Lack of coordinated care784.60.760.02 (p=0.536, 95% CI 0.04 to 0.08)
 Lack of emotional support784.60.870.04 (p=0.100, 95% CI 0.01 to 0.10)
 Lack of information on treatment side-effects1609.40.740.04 (p=0.034, 95% CI 0.00 to 0.08)
 Lack of information concerning possible psychological impact of cancer and treatments432.50.690.09 (p=0.073, 95% CI 0.01 to 0.19)
 Lack of information on self-management strategies1357.90.790.01 (p=0.581, 95% CI 0.03 to 0.06)
 Lack of GP involvement523.00.730.05 (p=0.167, 95% CI 0.02 to 0.13)
  • Individual participants often provided free-text comments that were coded into more than one category.

  • GP, general practitioner.