Principles | Involvement is underpinned by values, eg, inclusivity and non-discrimination, respect and transparency and being open-minded to cultural differences. |
Purpose | The purpose should be clearly articulated so that everybody understands the goal of involvement and has the opportunity to shape and influence the process. |
Presence | Who to involve will be determined by the purpose. This means an inclusive approach that seeks to address inequalities. |
Process | Involvement in direct care for example, will require different approaches to involvement than at the collective/organisational level. Consultation methods will deliver different results by comparison with co-design or co-production approaches. |
Impact | Impact can be considered in different ways, eg, on individual conduct as well as on organisational culture, policy/planning, outcomes, outputs, diversity and equality of opportunity and the experience of service users. |