Table 4

Impact of patient-centred bedside rounds on patient satisfaction surveys

 Unadjusted analysisAdjusted analysis*
Control units (n=236–267)Intervention units (n=191–215)p ValueOR (95% CI)p Value
Press Ganey
 How often did nurses and doctors work as a team to care for you?157 (60.9)125 (59.0)0.680.84 (0.64 to 1.09)0.19
 Staff effort to include you in decisions about your treatment?121 (51.3)99 (51.8)0.911.01 (0.58 to 1.77)0.97
HCAHPS global ratings
 Overall rating of hospital171 (64.0)138 (64.2)0.970.96 (0.73 to 1.26)0.75
 Likelihood to recommend197 (74.3)152 (70.7)0.370.73 (0.47 to 1.19)0.21
  • *Adjusted for age, sex, race, admission source, payer, case mix, education and using SEs robust to the clustering of patients within study units.

  • HCAHPS, Hospital Consumer Assessment of Healthcare Providers and Systems.