Impact of patient-centred bedside rounds on patient satisfaction surveys
| Unadjusted analysis | Adjusted analysis* | ||||
|---|---|---|---|---|---|
| Control units (n=236–267) | Intervention units (n=191–215) | p Value | OR (95% CI) | p Value | |
| Press Ganey | |||||
| How often did nurses and doctors work as a team to care for you? | 157 (60.9) | 125 (59.0) | 0.68 | 0.84 (0.64 to 1.09) | 0.19 |
| Staff effort to include you in decisions about your treatment? | 121 (51.3) | 99 (51.8) | 0.91 | 1.01 (0.58 to 1.77) | 0.97 |
| HCAHPS global ratings | |||||
| Overall rating of hospital | 171 (64.0) | 138 (64.2) | 0.97 | 0.96 (0.73 to 1.26) | 0.75 |
| Likelihood to recommend | 197 (74.3) | 152 (70.7) | 0.37 | 0.73 (0.47 to 1.19) | 0.21 |
*Adjusted for age, sex, race, admission source, payer, case mix, education and using SEs robust to the clustering of patients within study units.
HCAHPS, Hospital Consumer Assessment of Healthcare Providers and Systems.