Ethnic origin |
White British | 149 | 85 |
White other | 8 | 4 |
Pakistani | 12 | 7 |
Indian | 2 | 1 |
Other | 5 | 3 |
First language |
English | 165 | 94 |
Urdu | 4 | 2 |
Other | 7 | 4 |
Condition |
Face-to-face interviewing | 59 | 33 |
Paper-based form | 80 | 45 |
Patient safety hotline | 37 | 21 |
Specialties represented |
Face-to-face interviewing |
Vascular surgery | 20 | 11 |
Chemotherapy (outpatients) | 0 | 0 |
Renal, gastroenterology and rheumatology | 39 | 22 |
Paper-based form | | |
General surgery | 44 | 25 |
Chemotherapy (outpatients) | 14 | 8 |
Respiratory, diabetes and endocrinology | 22 | 13 |
Patient safety hotline |
Urological surgery | 11 | 6 |
Haematology (outpatients) | 7 | 4 |
Cardiology | 19 | 11 |
Earlier contact with the trust during previous 5-year period |
No previous inpatient stay or ongoing treatment | 28 | 16 |
Previous inpatient stay | 127 | 72 |
Receiving ongoing treatment | 128 | 72 |
Previous inpatient stay and receiving ongoing treatment | 108 | 61 |