Table 7

Associations of the extended hours access scheme with patient experience by ability to take time off work to see a general practitioner (GP), estimated using multilevel random-effects regression models

Satisfaction with opening hoursExperience of making an appointmentOverall experience
Cannot take time off
 Mean difference (95% CI)2.08 (1.53 to 2.63)0.65 (0.04 to 1.26)0.27 (−0.18 to 0.71)
 p Value<0.0010.0350.237
 Standardised mean difference0.470.090.06
Can take time off
 Mean difference (95% CI)1.52 (1.16 to 1.89)0.57 (0.10 to 1.03)0.37 (0.04 to 0.69)
 p Value<0.0010.0170.028
 Standardised mean difference0.340.080.09
Not working*
 Mean difference (95% CI)0.87 (0.60 to 1.15)0.39 (−0.01 to 0.79)0.30 (0.03 to 0.57)
 p Value<0.0010.0570.028
 Standardised mean difference0.200.060.07
  • Categories based on responses to ‘If you need to see a GP at your GP surgery during your typical working hours, can you take time away from your work to do this?’.

  • Model specification is the same as for random effects regression model in table 6 with interaction terms added between participation in the extended hours access scheme and ability to take time off work to see a GP.

  • p Values for joint tests of interaction terms were <0.001 (opening hours), 0.315 (appointment) and 0.788 (overall).

  • *Full-time education, unemployed, sick or disabled, retired, looking after home, other.