Table 2

Means and SDs (in parentheses) of nursing care behaviours and supervisory messages during the two-feedback intervention phase

 Control groupExperimental group
Feedback 1Feedback 2Feedback 1Feedback 2
Care behaviours
 Patient caring1.79 (0.33)1.72 (0.42)1.74 (0.52)1.88 (0.27)
 Workarounds0.84 (0.64)0.83 (0.62)0.74 (0.58)0.73 (0.56)
Message types
 Patient care1.00 (0.91)0.94 (0.85)0.92 (0.92)1.24 (0.89)
 Professional development1.59 (0.53)1.43 (0.66)1.58 (0.60)1.69 (0.47)
 Nurse blaming0.56 (0.61)0.60 (0.56)0.44 (0.49)0.28 (0.43)
 Rule compliance1.09 (0.55)1.38 (0.58)0.98 (0.56)1.18 (0.60)
  • Numbers are derived from a three-point rating scale (0–1–2) used by exchange recipients.