Interview respondent demographics (n=82)
| Patients and family members (n=62) | Others (n=20) | |
|---|---|---|
| Age group (years) | ||
| 20–39 | 6 | 2 |
| 40–64 | 54 | 18 |
| 65+ | 2 | 0 |
| Gender | ||
| Female | 35 | 10 |
| Male | 27 | 10 |
| Race/ethnicity | ||
| European | 38 | 18 |
| Maori | 9 | 1 |
| Pacific Islander | 8 | 0 |
| Asian | 5 | 1 |
| Other | 2 | 0 |
| Education level | ||
| High school | 28 | 0 |
| Polytechnic/trade school | 13 | 0 |
| College | 17 | 17 |
| Graduate school | 4 | 3 |
| Years since initial injury* | ||
| ≤1 | 4 | |
| 2–3 | 31 | |
| 4–6 | 13 | |
| 7–9 | 4 | |
| 10–13 | 6 | |
| 14+ | 4 | |
| Professional role | ||
| Hospital administrator | 12 | |
| ACC lawyer | 5 | |
| ACC staff | 3 | |
*Thirteen participants also experienced ‘consequential injuries’, which are defined in the ACC legislation as personal injuries that are ‘a consequence of treatment given to the person for another personal injury for which the person has cover’ (s 20(2)(d)), and personal injuries ‘caused by a gradual process, disease, or infection consequential on treatment given to the person for personal injury for which the person has cover’ (s 20(2)(h)).
ACC, Accident Compensation Corporation.