Table 5

Correlations between Facebook ratings and other measures of experience/satisfaction, Minnesota and Maryland

VariableSpearman’s correlation with Facebook ratings
Minnesota survey items
 Overall positive0.169
 Overall score0.169
 Comfort0.224
 Environment0.172
 Privacy−0.064
 Dignity0.137
 Activity0.165
 Food0.199
 Autonomy0.084
 Individuality0.078
 Security0.136
 Relationships−0.064
 Satisfaction0.279*
 Mood0.213
Maryland survey items
 Staff and administration−0.256
 Care to residents−0.029
 Food and meals−0.353
 Autonomy and respect−0.018
 Physical environment0.327
 Overall care0.108
 % Who would recommend0.114
  • Sources: Facebook search, state-sponsored surveys in Minnesota and Maryland.

  • *Indicates correlation with Facebook rating is statistically significant at the p=0.05 level or better.