Roles of interviewees
| Role | Hillside | Northbank | Total |
| Board member: executive or corporate director | 4 | 4 | 8 |
| Corporate manager* | 7 | 8 | 15 |
| Divisional or directorate manager | 6 | 7 | 13 |
| Clinical, service or project manager | 5 | 4 | 9 |
| Clinician with management responsibility | 4 | 4 | 8 |
| Trust governor | 3 | 1 | 4 |
| Total | 29 | 28 | 57 |
*‘Corporate Managers’ are managers other than directors working in trust headquarters.