Key recommendations from Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care
| Target of recommendation | Recommendation |
| Hospital and healthcare leaders, professionals, board members | Develop and embody shared core values of mutual respect and civility; transparency and truth telling; safety of all workers and patients and alignment and accountability from the boardroom through the front lines. |
| Hospital and healthcare leaders, professionals, board members | Adopt the explicit aim to eliminate harm to workforce and patients. Recognise and celebrate the work and accomplishments of the work force, regularly and with high visibility. |
| Hospital and healthcare leaders, board members, managers | Commit to creating a HRO and demonstrate the discipline to achieve highly reliable performance. This will require creating a learning and improvement system and adopting evidence-based management skills for reliability. |
| Hospital and healthcare leaders | Establish data capture, database and performance metrics for improvement and accountability. |
| Government and non-profit funders | Support industry-wide research to explore issues and conditions in healthcare that are harming our workforce and patients. |
HRO, high-reliability organisation.