Unadjusted RR (95% CI) | Adjusted RR (95% CI) | |
Experience of making an appointment | ||
30.3–68.8 | 1 (Ref) | 1 (Ref) |
68.8–74.5 | 0.978 (0.973 to 0.983)*** | 0.989 (0.983 to 0.994)*** |
74.5–79.2 | 0.970 (0.964 to 0.977)*** | 0.984 (0.977 to 0.991)*** |
79.2–84.1 | 0.955 (0.948 to 0.963)*** | 0.976 (0.968 to 0.984)*** |
84.1–99.2 | 0.939 (0.929 to 0.948)*** | 0.961 (0.951 to 0.971)*** |
Satisfaction with opening hours | ||
46.0–73.0 | 1 (Ref) | 1 (Ref) |
73.0–77.0 | 0.983 (0.978 to 0.988)*** | 0.998 (0.992 to 1.003) |
77.0–80.1 | 0.974 (0.969 to 0.979)*** | 0.998 (0.992 to 1.004) |
80.1–83.6 | 0.965 (0.959 to 0.971)*** | 0.997 (0.990 to 1.004) |
83.6–98.7 | 0.953 (0.946 to 0.960)*** | 0.994 (0.986 to 1.003) |
Overall experience | ||
46.9–76.7 | 1 (Ref) | 1 (Ref) |
76.7–80.9 | 0.987 (0.982 to 0.993)*** | 1.002 (0.997 to 1.008) |
80.9–84.1 | 0.983 (0.977 to 0.990)*** | 1.007 (1.000 to 1.014)* |
84.1–87.4 | 0.973 (0.965 to 0.980)*** | 1.005 (0.997 to 1.013) |
87.4–99.1 | 0.963 (0.955 to 0.972)*** | 1.004 (0.994 to 1.015) |
Unadjusted rate ratios estimated using random-effects Poisson regression with no other explanatory variables.
Adjusted rate ratios estimated using random-effects Poisson regression with all explanatory variables included.
In adjusted analyses, the number of included practice-years was 23 334 (97.7% of eligible practice-years).
*P<0.05; **P<0.01; ***P<0.001.
Ref, reference category; RR, rate ratio.