Descriptive statistics for the PC PMOS domains
| Domain | Pre CFA | Post CFA | ||
| Mean | SD | Mean | SD | |
| Access | 3.51 | 0.67 | 3.45 | 0.79 |
| Communication | 4.07 | 0.57 | 4.07 | 0.66 |
| External policy | 3.57 | 0.95 | No items deleted | |
| Information flow | 3.67 | 0.67 | 3.81 | 0.75 |
| Organisation care planning | 3.67 | 0.58 | 3.90 | 0.71 |
| Patient-related factors | 3.99 | 0.56 | 4.26 | 0.83 |
| Physical environment | 4.11 | 0.70 | No items deleted | |
| Referrals | 3.82 | 0.77 | No items deleted | |
| Task performance | 3.78 | 0.66 | 3.69 | 0.92 |
| Team factors | 3.86 | 0.77 | Domain deleted | |
| Total PC PMOS score | 3.84 | 0.49 | 3.86 | 0.51 |
Data were collected in 2017 in nine general practices within Greater Manchester, UK. A total of 490 patients were included in the study.
CFA, confirmatory factor analysis; PC MOS, Primary Care Patient Measure of Safety.