Domain | General practice | ||||||||
P1a
(N=65) | P2b
(N=52) | P3c
(N=52) | P4d
(N=51) | P5e
(N=32) | P6f
(N=56) | P7g
(N=46) | P8h
(N=65) | P9i
(N=71) | |
Access | 3.63c | 3.0acefh | 3.59b | 3.56 | 3.42 | 3.72bh | 3.63b | 3.23f | 3.64b |
Communication | 4.15 | 3.86f | 3.95 | 4.09 | 4.23 | 4.28h | 4.26 | 3.90f | 3.99 |
External policy | 3.74d | 3.51 | 3.76 | 3.10aefgh | 3.87d | 3.73d | 3.76d | 3.68d | 3.44 |
Information flow | 3.90 | 3.67 | 3.67 | 3.97 | 3.84 | 3.99 | 3.92 | 3.73 | 3.64 |
Organisation care planning | 4.00 | 3.78 | 3.85 | 4.00 | 4.1 | 3.99 | 3.89 | 3.81 | 3.79 |
Patient-related factors | 4.42 | 4.10 | 3.98fg | 4.15 | 4.46 | 4.50c | 4.51c | 4.14 | 4.15 |
Physical environment | 4.27i | 4.19 | 3.90 f | 4.19i | 4.30i | 4.32ci | 4.19 | 4.07 | 3.79adef |
Referrals | 3.92 | 3.90 | 3.64 | 3.90 | 3.90 | 3.94 | 3.84 | 3.67 | 3.79 |
Task performance | 3.79 | 3.61 | 3.49 | 3.58 | 3.88 | 3.87 | 3.97 | 3.69 | 3.48 |
Data were collected in 2017 in nine general practices within Greater Manchester, UK. A total of 490 patients were included in the study. General practice mean scores with a subscript letter indicate the scores are statistically significantly different from one another. P1, P2, P3, Practice 1, 2, 3.
PC MOS, Primary Care Patient Measure of Safety.