Table 3

Follow-up questionnaire

Question NumberQuestionOPC group
(n=61)		VOPC group
(n=81)		Sig χ² or *Wilcoxon Mann Whitney test
1Have you been back to your family doctor with the same or similar a problem since your discharge?6100.640
2Have you any ongoing symptoms to report?6100.640
3Have you had any further surgery relating to your initial complaint?00
4Did you experience any wound infections after your discharge?00
5Did you have to take off work (OPC cohort) or would you have to take time of work (VOPC cohort) to attend the outpatients?27480.087
6Did/would attending the outpatients lead to a disruption of your family life for example, required a child minder?4110.178
7How did/would you travel to the outpatients? (A) Own car, (B) Got a lift, (C) Paid for a taxi, (D) Public transport

  1. 42

  2. 12

  3. 2

  4. 5

  1. 63

  2. 11

  3. 2

  4. 6

8How long did/would it take to travel to the outpatient department (minutes)?24 (5-60)20 (5-120)
9How long did it take for you to be seen?49 (5-120)N/A
10Were you satisfied with your outpatient (OPC or VOPC) experience? (A) Very unsatisfied, (B) Unsatisfied, (C) Satisfied, (D) Very Satisfied, (E) Don’t know

  1. 0

  2. 0

  3. 26

  4. 34

  5. 1

  1. 0

  2. 1

  3. 1

  4. 78

  5. 2

<0.0001*
11Were you satisfied with your experience of the doctor who saw you/rang you? (A) Very unsatisfied, (B) Unsatisfied, (C) Satisfied, (D) Very satisfied, (E) Don’t know

  1. 0

  2. 0

  3. 27

  4. 34

  5. 0

  1. 0

  2. 0

  3. 1

  4. 79

  5. 2

<0.0001
12Would you prefer a (A) telephone follow-up appointment or (B) hospital appointment if you had a similar problem in the future?

  1. 41

  2. 20

  1. 68

  2. 14

0.029

  • OPC, outpatient clinic; VOPC, virtual outpatient clinic.