Table 1

Ambulance Quality Indicator rates for telephone advice and recontact for participating services

Service AService BService C
When service was selectedMedium telephone advice rate.
Medium recontact.
Low telephone advice rate.
High recontact.
High telephone advice rate.
Low recontact.
During data collectionHigh telephone advice rate.
Low recontact.
Low telephone advice rate.
High recontact.
Medium telephone advice rate.
Low recontact.