Valid data, n | All patients (n=1445) | Complainants (n=333) | Regular patients (n=1112) | P value | |
Age, mean (SD) (range) | 1435 | 59.8 (17.9) (18–98) | 57.3 (16.4) (22–96) | 60.6 (18.3) (18–98) | 0.004* |
Sex, n (%) | 1428 | 0.374† | |||
Female | 931 (65.2) | 220 (66.7) | 711 (64.8) | ||
Male | 495 (34.7) | 109 (33.0) | 386 (35.2) | ||
Other gender identity | 2 (0.1) | 1 (0.3) | 1 (0.1) | ||
Education level, n (%) | 1404 | 0.005‡ | |||
Primary school | 406 (28.9) | 70 (21.7) | 336 (31.1) | ||
Upper secondary school | 555 (39.5) | 138 (42.9) | 417 (38.5) | ||
University | 443 (31.6) | 114 (35.4) | 329 (30.4) | ||
Occupation, n (%)§ | 1445 | ||||
Working | 478 (33.1) | 114 (34.2) | 364 (32.7) | 0.610‡ | |
Retired | 725 (50.2) | 151 (45.4) | 574 (51.6) | 0.045‡ | |
Studying | 32 (2.2) | 10 (3.0) | 22 (2.0) | 0.265‡ | |
Job-seeker | 26 (1.8) | 8 (2.4) | 18 (1.6) | 0.345‡ | |
Sick leave | 112 (7.8) | 50 (15.0) | 62 (5.6) | <0.001‡ | |
Healthcare visits in the last 12 months, n (%)§ | 1445 | ||||
Primary care or maternity care | 1139 (78.8) | 240 (72.1) | 899 (80.9) | 0.001‡ | |
Occupational healthcare | 71 (4.9) | 20 (6.0) | 51 (4.6) | 0.293‡ | |
Hospital unit | 1006 (69.6) | 218 (65.5) | 788 (70.9) | 0.060‡ | |
Hospital inpatient care | 555 (38.4) | 96 (28.8) | 459 (41.3) | <0.001‡ | |
Self-rated health, median (q1–q3) (mean rank)¶ | 1412 | 3 (3–4) | 4 (3–4) (797.2) | 3 (3–4) (679.5) | <0.001** |
*Independent sample t-test.
†Fisher’s exact test, adjusted for 2×3 tables.
‡Pearson’s χ2 test.
§More than one option is possible.
¶Measured with SF-1, possible range 1–5 (1, excellent health; 5, poor health).
**Mann-Whitney U test.