Table 2

Reasons and motivations for ED visits

Appropriateuse score methodPossibleGP use methodResourceutilisation methodTotal
Inappropriate ED useAppropriate ED useP valueInappropriate ED useAppropriate ED useP valueInappropriate ED useAppropriate ED useP value
Because the patient was a victim of an accident1575 (22.70)7016 (31.23) < 0.00012149 (26.69)6442 (30.17) < 0.0001858 (21.62)7733 (30.40 < 0.00018591 (29.21)
On doctor’s advice1476 (21.27)6551 (29.16) < 0.00011472 (18.28)6555 (30.70) < 0.0001672 (16.94)7355 (28.91) < 0.00018027 (27.30)
Because the patient needed the problem to be fixed quickly2069 (29.82)5850 (26.04) < 0.00012609 (32.40)5310 (24.87) < 0.00011262 (31.80)6657 (26.17) < 0.00017919 (26.93)
Because patient could have blood tests or radiology imaging1528 (22.02)4803 (21.38)0.25141818 (22.58)4513 (21.13)0.0072658 (16.58)5673 (22.30) < 0.00016331 (21.53)
Because of ED proximity1580 (22.77)4685 (20.85)0.00062042 (25.36)4223 (19.78) < 0.0001978 (24.65)5287 (20.78) < 0.00016265 (21.30)
Because the patient thought the problem was serious1465 (21.12)4328 (19.26)0.00071888 (23.45)3905 (18.29) < 0.0001806 (20.31)4987 (19.60)0.29655793 (19.70)
Because firefighters or emergency responders bring the patient to ED500 (7.21)3544 (15.77) < 0.0001624 (7.75)3420 (16.01) < 0.0001259 (6.53)3785 (14.88) < 0.00014044 (13.75)
Because it was possible to see a specialist physician788 (11.36)2355 (10.48)0.0388769 (9.55)2374 (11.12)0.0001421 (10.61)2722 (10.70)0.86413143 (10.69)
Because the patient was anxious and did not know where to consult912 (13.14)1656 (7.37) < 0.00011066 (13.24)1502 (7.03) < 0.0001532 (13.41)2036 (8.00) < 0.00012568 (8.73)
Because the patient thought it was faster to wait in the ED than obtain an appointment793 (11.43)1294 (5.76) < 0.0001923 (11.46)1164 (5.45) < 0.0001420 (10.58)1667 (6.55) < 0.00012087 (7.10)
Because the patient thought he would be hospitalised225 (3.24)1234 (5.49) < 0.0001254 (3.15)1205 (5.64) < 0.000194 (2.37)1365 (5.37) < 0.00011459 (4.96)
Because the GP was not available466 (6.72)963 (4.29) < 0.0001643 (7.99)786 (3.68) < 0.0001277 (6.98)1152 (4.53) < 0.00011429 (4.86)
Because the patient had already consulted but the problem was not better451 (6.50)931 (4.14) < 0.0001470 (5.84)912 (4.27) < 0.0001245 (6.17)1137 (4.47) < 0.00011382 (4.70)
Because the patient needed biological or radiological examinations and could not have an appointment405 (5.84)905 (4.03) < 0.0001478 (5.94)832 (3.90) < 0.0001242 (6.10)1068 (4.20) < 0.00011310 (4.45)
Because the patient tried self-care but it did not work453 (6.53)798 (3.55) < 0.0001564 (7.00)687 (3.22) < 0.0001264 (6.65)987 (3.88) < 0.00011251 (4.25)
Because it is possible to be seen by a doctor beyond the working hours222 (3.20)441 (1.96) < 0.0001267 (3.32)396 (1.85) < 0.0001138 (3.48)525 (2.06) < 0.0001663 (2.25)
Because there was no GP available242 (3.49)385 (1.71) < 0.0001308 (3.83)319 (1.49) < 0.0001158 (3.98)469 (1.84) < 0.0001627 (2.13)
Because the patient did not have to pay for care256 (3.69)339 (1.51) < 0.0001275 (3.42)320 (1.50) < 0.0001145 (3.65)450 (1.77) < 0.0001595 (2.02)
Because there was no GP doing home visits82 (1.18)247 (1.10)0.5674120 (1.49)209 (0.98)0.000246 (1.16)283 (1.11)0.7943329 (1.12)
Because the patient could not stay at home14 (0.20)58 (0.26)0.406513 (0.16)59 (0.28)0.07565 (0.13)67 (0.26)0.103472 (0.24)
  • ED, emergency department; GP, general practitioner.