Participating hospitals, insurers and individuals*
| Identifier | Description | Participating individuals, n | ||
| Baseline interviews | Final interviews | Conference calls | ||
| Insurer | A risk retention group that insures a group of academic medical centres for professional liability. | 2 | 1 | 0 |
| BIDMC | A not-for-profit academic medical centre system in eastern Massachusetts. BIDMC’s liability insurance carrier is Insurer. Insurer also provides insurance for most of the physicians who practise in BIDMC hospitals. | |||
| BIDMC-1 | A 672-bed, level I trauma centre in an urban area. | 2 | 2 | 11 |
| BIDMC-2 | An 88-bed, acute care general hospital in a suburban area. | 3 | 3 | 3 |
| BIDMC-3 | A 58-bed, acute care general hospital in a suburban area. | 2 | 2 | 6 |
| Baystate | A not-for-profit academic medical centre system in central and western Massachusetts. Baystate self-insures its hospitals and employees and offers optional insurance to affiliated community physicians and practices. Risk management functions are carried out at the hospital level, but central administration plays a major role in claims management. | 1 | 2 | 2 |
| Baystate-1 | A 716-bed, level I trauma centre in an urban area. | 6 | 5 | 3 |
| Baystate-2 | A 90-bed, acute care general hospital in a suburban area. | 2 | 2 | 5 |
| Baystate-3 | A 25-bed, acute care general hospital in a suburban area. | 2 | 1 | 2 |
| Total | 20 | 18 | 32 | |
Participants in the row for ‘Baystate’ worked across all three Baystate hospitals. Two participants shown in the row for Baystate-2 also performed work for Baystate-1. Two participants from the Insurer were interviewed together at their request.
*Hospital characteristics are reported as of the time the study was completed.
BIDMC, Beth Israel Deaconess Medical Center.