Variance associated with CCGs and practices for the seven GPPS outcome measures estimated with the hierarchical models
| Outcome | Percentage of practice score variance associated with* | Percentage of between CCG variance associated with region and rurality† | |
| CCG | Practice | ||
| Access | 11.8 | 88.2 | 30.3 |
| Continuity of care | 4.9 | 95.2 | 4.3 |
| Overall experience | 14.2 | 85.8 | 40.4 |
| Helpful receptionists | 8.1 | 91.9 | 40.4 |
| GP communication | 16.7 | 83.3 | 42.6 |
| Out-of-hours speed of access | 56.5 | 43.5 | 36.0 |
| Out-of-hours overall experience | 57.1 | 42.9 | 38.3 |
*Estimated from a model without region and rurality.
†Estimated from a model including region and rurality. The effects of rurality are inconsistent in direction and magnitude across both region and patient experience items; similar inconsistencies exist by region as permitted by the interaction term in the model.
CCG, Clinical Commissioning Group; GPPS, GP Patient Survey .