Patients’ characteristics (n=3002) by evaluation of propositions to improve consultations, care structures and the healthcare system
| Characteristic | Total | Consultations | Care structures | Healthcare system |
| (n=3002) | (n=1021) | (n=1013) | (n=968) | |
| Ranked their 15 most important areas of improvement | 2387 (80) | 840 (82) | 802 (79) | 745 (77) |
| Age – mean (SD) | 43 (14) | 43 (14) | 43 (14) | 42 (14) |
| Female gender – no. (%) | 2534 (84) | 856 (84) | 857 (85) | 821 (85) |
| Education level – no. (%) | ||||
| Low | 75 (2) | 26 (3) | 22 (2) | 27 (3) |
| Middle school or equivalent | 465 (15) | 144 (14) | 158 (16) | 163 (17) |
| High school or equivalent | 299 (10) | 109 (11) | 91 (9) | 99 (10) |
| Associate’s degree | 639 (21) | 231 (23) | 216 (21) | 192 (20) |
| Higher education | 1524 (51) | 511 (50) | 526 (52) | 487 (50) |
| Chronic conditions – no. (%) | ||||
| 1 | 1562 (52) | 523 (51) | 522 (52) | 517 (53) |
| 2 | 647 (22) | 234 (23) | 208 (21) | 205 (21) |
| 3 | 347 (12) | 117 (11) | 112 (11) | 118 (12) |
| >4 | 446 (15) | 147 (14) | 171 (17) | 128 (13) |
| Time since first chronic condition onset (years) – mean (SD) | 13.0 (13) | 13.3 (13) | 12.9 (13) | 12.7 (13) |
| Conditions* | ||||
| Asthma | 183 (6) | 65 (6) | 61 (6) | 57 (6) |
| COPD and other respiratory diseases | 231 (8) | 93 (9) | 76 (8) | 62 (6) |
| Diabetes | 171 (6) | 66 (6) | 62 (6) | 43 (4) |
| Thyroid disorders | 221 (7) | 71 (7) | 83 (8) | 67 (7) |
| High blood pressure | 225 (7) | 83 (8) | 80 (8) | 62 (6) |
| Dyslipidaemia | 74 (2) | 23 (2) | 33 (3) | 18 (2) |
| Cardiac or vascular diseases | 167 (6) | 55 (5) | 64 (6) | 48 (5) |
| Chronic kidney diseases | 185 (6) | 64 (6) | 68 (7) | 53 (5) |
| Chronic low back pain | 197 (7) | 65 (6) | 69 (7) | 63 (7) |
| Rheumatological conditions | 649 (22) | 221 (22) | 223 (22) | 205 (21) |
| Systemic conditions | 144 (5) | 45 (4) | 54 (5) | 45 (5) |
| Digestive conditions | 306 (10) | 105 (10) | 99 (10) | 102 (11) |
| Neurological conditions | 416 (14) | 136 (13) | 138 (14) | 142 (15) |
| Cancer (including blood cancer) | 179 (6) | 57 (6) | 58 (6) | 64 (7) |
| Dermatological conditions | 321 (11) | 121 (12) | 110 (11) | 90 (9) |
| Depression | 157 (5) | 54 (5) | 64 (6) | 39 (4) |
*Total exceeds 100% because patients have multiple chronic conditions.
COPD, chronic obstructive pulmonary disease.