Motivated to improve patient care and outcomes

Demonstrates ongoing commitment including sustained participation

Engages in reflective and reflexive practices that contribute to change for everyone rather than personal interests

In tune with how one’s presence, emotional reactions and behaviours influence others

Confident to actively engage in constructive dialogue in a group setting including patients, public, healthcare staff and leaders

Flexibly works in unfamiliar and evolving situations

Works as an effective and active member of a team

Recognises the unique and valuable contributions of each team member

Embraces co-learning

Works collaboratively to build consensus

Demonstrates strong conflict resolution and negotiation skills

Builds respectful, constructive and reciprocal relationships

Influences change to improve patient and public involvement (PPI)

Promotes the needs of marginalised populations

Shares successes, networks and links diverse stakeholders

Works within organisational priorities, governance, policies, resources and constraints

Develops sustainable solutions that fit the context

Demonstrates awareness of relevant clinical processes and has sufficient health literacy

Committed to the inherent value of PPI

Implements a variety of PPI principles and practices

Effectively conveys own experiences to influence and persuade

Facilitates teaching and learning including mentoring/coaching

Provides ongoing support and feedback to patient partners

Implements appropriate QI processes across service planning, design, delivery and evaluation

Contributes to transforming traditional power dynamics

Actively encourages shared decision-making

Supports patient-led leadership models