Visit characteristics associated with the complaint
| Cohort 1 | Cohort 2 | |||
| n | % | n | % | |
| Clinical location of visits* | ||||
| Emergency department | 22 | 38.6 | 3 | 60.0 |
| Primary care/family medicine | 16 | 28.1 | 1 | 20.0 |
| Convenient care | 6 | 10.5 | – | – |
| Specialty† | 6 | 10.5 | 1 | 20.0 |
| Urgent care | 4 | 7.0 | – | – |
| Obstetrics-gynaecology | 3 | 5.3 | – | – |
| Clinician involved in care* | ||||
| Physician | 40 | 70.2 | 4 | 80.0 |
| Nurse practitioner/physician assistant | 17 | 29.8 | 1 | 20.0 |
| Category of complaint | ||||
| Clinical care (provider) | 27 | 69.2 | 2 | 40.0 |
| Delay in care | 7 | 17.9 | 1 | 20.0 |
| Delay in test results | 2 | 5.1 | 2 | 40.0 |
| Attitude/behaviour of provider | 2 | 5.1 | - | - |
| Discharged too soon | 1 | 2.6 | - | - |
*Total does not equal 39 as some patients presented to more than one clinician and/or in more than one setting before being correctly diagnosed.
†Surgery, cardiology, radiology, pulmonology, dermatology.