Table 1

Proposed actions to the inconvenient truths based on the four solutions (proposed solutions in the text)

Inconvenient truthsProposed actions
Inconvenient truth 1: hand hygiene guidelines need updating.
  • Rewrite the guidelines for hand hygiene practice and audit based on newer methodologies, for example National Institute for Health and Care Excellence38 (solution 1).

  • Consider health workers’ and patients’ preferences and opinions (solution 1).

Inconvenient truth 2: it is not always possible to implement the Five Moments for all patients all the time.
  • Implement hand hygiene dispensers at hospital, clinics and ward entrances and throughout wards with prompts, monitoring at all locations, publicity and national signage (solution 2).

Inconvenient truth 3: the concept of the patient zone is oversimplified.
  • Place hand hygiene dispensers at hospital, clinic and ward entrances with prompts, monitoring and publicity (solution 2).

  • Introduce a stochastic approach to hand hygiene programmes and audit at agreed ‘set points’ (solution 3).

  • Refresh hand hygiene training to reflect hand hygiene at the agreed ‘set points’ (solution 3).

  • Introduce non-touch technology (eg, automatic doors) (solution 2).

Inconvenient truth 4: barriers that can reduce hand hygiene adherence are overlooked.
  • Introduce self-disinfecting surfaces and equipment (solution 4).

  • Increase frequency of cleaning in clinical and non-clinical areas, especially high-contact areas (solution 4).

  • Introduce chlorhexidine gluconate into the formulations of handrubs used in clinical areas (solution 4).

Inconvenient truth 5: adherence to the Five Moments cannot prevent all risks of transmission.
  • Implement hand hygiene dispensers at hospital, clinic and ward entrances with prompts, monitoring and national signage (solution 2).

  • Introduce a stochastic approach to hand hygiene programmes and audit at agreed ‘set points’ (solution 3).

  • Refresh hand hygiene training to reflect the stochastic approach (solution 3).

  • Introduce self-disinfecting surfaces and equipment.

  • Introduce chlorhexidine gluconate into handrubs used in clinical areas (solution 4).

  • Increase frequency of cleaning in clinical and non-clinical areas, especially high-contact areas (solution 4).