Composite measures | Cronbach’s Alpha* Alpha if item deleted | |
Hospital | Medical office | |
Empowerment to Improve Efficiency (three items) | 0.89 | 0.86 |
We are involved in making decisions about changes to our work processes. | 0.85 | 0.80 |
We are encouraged to come up with ideas for more efficient ways to do our work. | 0.85 | 0.80 |
We are given opportunities to try out solutions to workflow problems. | 0.85 | 0.83 |
Efficiency and waste reduction (three items) | 0.81 | 0.78 |
We try to find ways to reduce waste (such as wasted time, materials, steps and so on) in how we do our work. | 0.73 | 0.69 |
In our (unit/office), we are working to improve patient flow. | 0.72 | 0.67 |
We focus on eliminating unnecessary tests and procedures for patients. | 0.77 | 0.75 |
Patient Centeredness and Efficiency (three items) | 0.75 | 0.78 |
In our unit, we take steps to reduce patient wait time. | 0.70 | 0.76 |
We ask for patient or family member input on ways to make patient visits more efficient. | 0.64 | 0.66 |
Patient and family member preferences have led to changes in our workflow. | 0.67 | 0.68 |
(Hospital: Management) (Medical office: Owner, Managing Partner, Leadership) Support for Improving Efficiency and Reducing Waste (four items) | 0.88 | 0.85 |
(My supervisor, manager or clinical leader…/Owners, managing partners, leadership…) Takes action to address workflow problems that are brought to his or her attention. | 0.83 | 0.79 |
Recognises us for our ideas to improve efficiency. | 0.83 | 0.77 |
Provides us with reports on our(unit/office)performance. | 0.88 | 0.82 |
Places a high priority on doing work efficiently without compromising patient care. | 0.85 | 0.84 |
*Overall Cronbach’s alpha for each composite measure is shown in bold.