Table 3

Six principal themes

ThemeDescription
TimelinessNurses were often aware of the patient’s decline and began or completed the appropriate intervention before the EWS triggers and the VCT calls.
Workflow InterruptionNurses were often called about an EWS alert while they were busy implementing the appropriate medical interventions.
AccuracyNurses perceived the EWS algorithm to be inaccurate, citing many anecdotes of false positives and false negatives, especially with the EWS’s inclusion of subjective nursing assessment data, such as urine colour and patient mood.
ActionabilityNurses felt the VCT rarely offered actionable, novel suggestions, however, some nurses appreciated the EWS and VCT as a safety net.
Underappreciation of core nursing skillsNurses emphasised the value of in-person assessments and were concerned with the reliance on technology by a hands-on profession.
Opportunity costNurses cited the need for additional hands-on support and criticised spending on the EWS during a time of hospital financial stress.
  • EWS, early warning system; VCT, virtual care team.