Interview participants and observations
| Interview participants | ||||||
| Role | Medical specialty unit | Surgery unit | Critical care unit | Steering committee/leadership | Other | Total |
| Managers, directors and executives | 3 | 2 | 1 | 9 | 15 | |
| Quality Improvement and Patient Safety staff | 3 | 4 | 1 | 4 | 2 | 14 |
| Nurses | 7 | 6 | 6 | 19 | ||
| Other clinicians and support staff* | 4 | 2 | 5 | 11 | ||
| Physicians | 2 | 2 | 2 | 1 | 7 | |
| Medical trainees | 1 | 1 | 1 | 2 | 5 | |
| Total | 20 | 17 | 16 | 14 | 4 | 71 |
| Observations | Number of observations | Duration range of each observation | Total hours |
| Education and training sessions | 7 | 2–3 hours | 19 |
| Safety Coach meetings | 6 | 30 min–1 hour | 5 |
| Unit-level safety and quality meetings | 14 | 30 min–3 hours | 14 |
| Daily Safety Brief | 7 | 15–30 min | 3 |
| Hospital-level safety and quality meetings | 6 | 1–2 hours | 8 |
*Pharmacists, occupational therapists, dietitians, research staff, social workers.