Ambulatory care

Improving cardiac surgical quality: lessons from the Japanese experience
David Shahian

BMJ Quality & Safety Jul 2020, 29 (7) 531-535; DOI: 10.1136/bmjqs-2019-010125
Key marketing message for communication and resolution programmes: the authors reply
Thomas H Gallagher, Richard C Boothman, Leilani Schweitzer, Evan M Benjamin

BMJ Quality & Safety Jun 2020, bmjqs-2020-011641; DOI: 10.1136/bmjqs-2020-011641
Improving access in a VA primary care clinic using an innovative Panel Retention Tool: a quality improvement report
Andrew T Harris, Catherine Hoover, Brendan Cmolik, Mariel Zaun, Corinna Falck-Ytter, Mamta K Singh

BMJ Quality & Safety Jun 2020, bmjqs-2019-010398; DOI: 10.1136/bmjqs-2019-010398
Emergency department shifts and decision to admit: is there a lever to pull to address crowding?
Emily L Aaronson, Brian J Yun

BMJ Quality & Safety Jun 2020, 29 (6) 443-445; DOI: 10.1136/bmjqs-2019-010554
Applying rigour to the interpretation of surgical site infection rates
Victoria Williams, Jerome A Leis

BMJ Quality & Safety Jun 2020, 29 (6) 446-448; DOI: 10.1136/bmjqs-2019-009964
Making communication and resolution programmes mission critical in healthcare organisations
Thomas H Gallagher, Richard C Boothman, Leilani Schweitzer, Evan M Benjamin

BMJ Quality & Safety May 2020, bmjqs-2020-010855; DOI: 10.1136/bmjqs-2020-010855
Best evidence, but does it really change practice?
Richard N de Steiger

BMJ Quality & Safety May 2020, 29 (5) 358-360; DOI: 10.1136/bmjqs-2019-010513
Beyond CLABSI and CAUTI: broadening our vision of patient safety
Kaveh G Shojania

BMJ Quality & Safety May 2020, 29 (5) 361-364; DOI: 10.1136/bmjqs-2019-010498
Implementing receiver-driven handoffs to the emergency department to reduce miscommunication
Kathleen Huth, Anne M Stack, Jonathan Hatoun, Grace Chi, Robert Blake, Robert Shields, Patrice Melvin, Daniel C West, Nancy D Spector, Amy J Starmer

BMJ Quality & Safety Apr 2020, bmjqs-2019-010540; DOI: 10.1136/bmjqs-2019-010540
Identifying adverse events: reflections on an imperfect gold standard after 20 years of patient safety research
Kaveh G Shojania, Perla J Marang-van de Mheen

BMJ Quality & Safety Apr 2020, 29 (4) 265-270; DOI: 10.1136/bmjqs-2019-009731

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