Study of patient complaints reported over 30 months at a large heart centre in Tehran
Jila Manouchehri Moghadam, Hossein Ibrahimipour, Ali Sari Akbari, Mohammad Farahbakhsh, Zohreh Khoshgoftar
Quality and Safety in Health Care Oct 2010, 19 (5) e28; DOI: 10.1136/qshc.2009.033654