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BMJ Journals

Patient complaints

Study of patient complaints reported over 30 months at a large heart centre in Tehran
Jila Manouchehri Moghadam, Hossein Ibrahimipour, Ali Sari Akbari, Mohammad Farahbakhsh, Zohreh Khoshgoftar

Quality and Safety in Health Care Oct 2010, 19 (5) e28; DOI: 10.1136/qshc.2009.033654