‘Quod scripsi, scripsi.’ The quality of the report of telephone consultations at Dutch out-of-hours centres
Hay Derkx, Jan-Joost Rethans, Arno Muijtjens, Bas Maiburg, Ron Winkens, Harrie van Rooij, André Knottnerus
Quality and Safety in Health Care Dec 2010, 19 (6) e1; DOI: 10.1136/qshc.2008.027920