Interactive questioning in critical care during handovers: a transcript analysis of communication behaviours by physicians, nurses and nurse practitioners
Michael F Rayo, Austin F Mount-Campbell, James M O'Brien, Susan E White, Alexandra Butz, Kris Evans, Emily S Patterson
BMJ Quality & Safety Jun 2014, 23 (6) 483-489; DOI: 10.1136/bmjqs-2013-002341