Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 April 2005
Abstract
Purpose
To study the strategic implications of TQM and TPM in an Indian manufacturing set‐up and to detail literature reviews to highlight gap areas. To examine the relationship between factors influencing the implementation of TQM and TPM and business performance for the following three approaches in an Indian context: TQM alone; TPM alone; both TQM and TPM together. This is done to extract significant factors for the above three approaches.
Design/methodology/approach
Empirical survey‐based research on a sample size of 108 manufacturing companies. Uses bivariate correlation and multiple regression analysis techniques to extract significant factors using SPSS.
Findings
The research identifies two sets of factors which are critical for the effectiveness of TQM and TPM: universally significant factors for all the three approaches like leadership, process management and strategic planning; and approach‐specific factors like equipment management and focus on customer satisfaction. The study also highlights the complexities involved in implementing TQM and TPM together.
Practical implications
The emphasis on extracted factors will help companies in realizing greater benefits through TQM and TPM. This study is equally important in a global context also, as companies across the globe are striving to achieve synergy of TQM and TPM.
Originality/value
The preparedness/status of Indian manufacturing industry for TQM and TPM implementation, as India is becoming a major sourcing base for the world and there is a paucity of such studies. The study of TQM and TPM in all the three modes simultaneously has not been investigated in the context of developing countries. Such studies are equally important in a global context.
Keywords
Citation
Seth, D. and Tripathi, D. (2005), "Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context", International Journal of Quality & Reliability Management, Vol. 22 No. 3, pp. 256-277. https://doi.org/10.1108/02656710510582480
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited