Gamification as a strategy to engage and motivate clinicians to improve care

Healthc Manage Forum. 2016 Mar;29(2):67-73. doi: 10.1177/0840470415626528. Epub 2016 Feb 12.

Abstract

Approaching change through seeking commitment rather than requiring compliance is an effective way to promote desired behaviours in healthcare. Gamification was explored as a technique to engage clinicians in the adoption of sepsis identification and management tools. Positive extrinsic (eg, feedback and rewards) and intrinsic (eg, mastery, autonomy, relatedness, and purpose) motivators were integrated into a campaign to save lives, leading to a significant reduction in severe sepsis mortality and improvement in processes of care.

Publication types

  • Review

MeSH terms

  • Delivery of Health Care / methods*
  • Feedback
  • Health Personnel / psychology*
  • Humans
  • Quality of Health Care*
  • Sepsis / prevention & control*