[HTML][HTML] Dutch healthcare reform: did it result in better patient experiences in hospitals? A comparison of the consumer quality index over time

DE Ikkersheim, X Koolman - BMC Health Services Research, 2012 - Springer
Abstract Background In 2006, the Dutch hospital market was reformed to create a more
efficient delivery system through managed competition. To allow competition on quality …

A new approach to the tradeoff between quality and accessibility of health care

MAC Tanke, DE Ikkersheim - Health policy, 2012 - Elsevier
INTRODUCTION: Quality of care is associated with patient volume. Regionalization of care
is therefore one of the approaches that is suited to improve quality of care. A disadvantage of …

How reliable is your hospital? A qualitative framework for analysing reliability levels

DE Ikkersheim, M Berg - BMJ quality & safety, 2011 - qualitysafety.bmj.com
Objective Many approaches and methods have been developed to reduce errors in the
healthcare delivery process and to increase patient safety. One of the approaches suited to …

[HTML][HTML] Improving the quality of emergency medicine care by developing a quality requirement framework: a study from The Netherlands

DE Ikkersheim, H van de Pas - International journal of emergency …, 2012 - Springer
Abstract Background In The Netherlands, mainly inexperienced physicians work in the ED
on all shifts, including the evening and night shifts, when no direct supervision is available …