Frequency of failure to inform patients of clinically significant outpatient test results

LP Casalino, D Dunham, MH Chin… - Archives of internal …, 2009 - jamanetwork.com
Background Failing to inform a patient of an abnormal outpatient test result can be a serious
error, but little is known about the frequency of such errors or the processes for managing
results that may reduce errors. Methods We conducted a retrospective medical record
review of 5434 randomly selected patients aged 50 to 69 years in 19 community-based and
4 academic medical center primary care practices. Primary care practice physicians were
surveyed about their processes for managing test results, and individual physicians were …