A core questionnaire for the assessment of patient satisfaction in academic hospitals in The Netherlands: development and first results in a nationwide study

S M Kleefstra; R B Kool; C M A Veldkamp; A C M Winters-van der Meer; M A P Mens; G H Blijham; J C J M de Haes

doi:10.1136/qshc.2008.030825

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A core questionnaire for the assessment of patient satisfaction in academic hospitals in The Netherlands: development and first results in a nationwide study

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	Abstract	Full	Pdf
Jun 2010	51	7	7
Jul 2010	199	17	46
Aug 2010	96	10	16
Sep 2010	105	12	26
Oct 2010	146	18	16
Nov 2010	41	11	6
Dec 2010	16	11	6
Jan 2011	8	11	8
Feb 2011	3	13	8
Mar 2011	2	7	4
Apr 2011	5	5	7
May 2011	5	2	2
Jun 2011	12	1	6
Jul 2011	4	3	0
Aug 2011	5	2	2
Sep 2011	4	2	0
Oct 2011	7	3	1
Nov 2011	8	5	2
Dec 2011	6	1	1
Jan 2012	3	0	1
Feb 2012	2	3	1
Mar 2012	3	3	0
Apr 2012	16	6	2
May 2012	6	5	7
Jun 2012	8	7	6
Jul 2012	4	2	3
Aug 2012	35	7	22
Sep 2012	43	12	5
Oct 2012	70	22	23
Nov 2012	68	29	30
Dec 2012	68	18	11
Jan 2013	48	22	17
Feb 2013	60	29	12
Mar 2013	61	27	23
Apr 2013	99	36	44
May 2013	65	18	17
Jun 2013	15	13	13
Jul 2013	22	13	17
Aug 2013	38	14	17
Sep 2013	26	15	9
Oct 2013	40	21	34
Nov 2013	27	10	13
Dec 2013	25	12	11
Jan 2014	24	19	21
Feb 2014	19	19	15
Mar 2014	61	32	20
Apr 2014	45	37	23
May 2014	24	38	15
Jun 2014	11	23	10
Jul 2014	34	24	18
Aug 2014	9	11	7
Sep 2014	12	16	13
Oct 2014	9	9	10
Nov 2014	24	10	11
Dec 2014	22	4	13
Jan 2015	23	22	18
Feb 2015	19	12	13
Mar 2015	54	15	24
Apr 2015	25	6	22
May 2015	16	17	18
Jun 2015	16	11	8
Jul 2015	21	10	8
Aug 2015	17	10	10
Sep 2015	20	7	5
Oct 2015	14	2	3
Nov 2015	30	15	13
Dec 2015	23	16	6
Jan 2016	21	11	16
Feb 2016	16	19	10
Mar 2016	9	5	20
Apr 2016	17	5	8
May 2016	13	5	5
Jun 2016	23	7	3
Jul 2016	21	7	7
Aug 2016	56	25	3
Sep 2016	18	7	9
Oct 2016	28	4	10
Nov 2016	23	10	10
Dec 2016	7	12	13
Jan 2017	14	5	9
Feb 2017	5	3	5
Mar 2017	5	2	12
Apr 2017	3	26	8
May 2017	3	28	19
Jun 2017	4	18	13
Jul 2017	12	8	8
Aug 2017	20	15	3
Sep 2017	26	11	6
Oct 2017	41	37	4
Nov 2017	60	46	8
Dec 2017	37	33	12
Jan 2018	39	32	9
Feb 2018	42	25	5
Mar 2018	38	28	17
Apr 2018	25	16	14
May 2018	41	36	19
Jun 2018	26	25	23
Jul 2018	22	19	24
Aug 2018	40	26	40
Sep 2018	24	14	34
Oct 2018	27	21	66
Nov 2018	31	23	90
Dec 2018	25	15	75
Jan 2019	31	20	129
Feb 2019	27	24	252
Mar 2019	45	31	301
Apr 2019	29	22	139
May 2019	32	25	88
Jun 2019	20	11	79
Jul 2019	28	16	60
Aug 2019	27	21	67
Sep 2019	80	47	105
Oct 2019	38	34	73
Nov 2019	32	23	96
Dec 2019	53	39	86
Jan 2020	46	28	108
Feb 2020	60	45	144
Mar 2020	32	26	88
Apr 2020	32	26	85
May 2020	86	86	64
Jun 2020	40	28	32
Jul 2020	23	13	31
Aug 2020	16	16	29
Sep 2020	41	23	13
Oct 2020	55	47	30
Nov 2020	31	22	31
Dec 2020	51	43	24
Jan 2021	46	26	27
Feb 2021	53	49	37
Mar 2021	62	43	49
Apr 2021	40	30	31
May 2021	52	50	23
Jun 2021	34	34	20
Jul 2021	32	31	25
Aug 2021	46	43	21
Sep 2021	63	62	34
Oct 2021	45	39	31
Nov 2021	65	42	36
Dec 2021	46	42	21
Jan 2022	89	107	27
Feb 2022	52	34	12
Mar 2022	54	36	29
Apr 2022	52	42	18
May 2022	67	50	30
Jun 2022	73	56	16
Jul 2022	52	47	13
Aug 2022	65	53	12
Sep 2022	43	35	25
Oct 2022	48	43	16
Nov 2022	70	36	4
Dec 2022	40	28	13
Jan 2023	49	27	16
Feb 2023	67	55	10
Mar 2023	61	55	17
Apr 2023	46	30	16
May 2023	33	23	14
Jun 2023	24	18	10
Jul 2023	21	15	11
Aug 2023	35	17	14
Sep 2023	45	30	7
Oct 2023	50	27	16
Nov 2023	49	41	20
Dec 2023	49	33	9
Jan 2024	41	41	7
Feb 2024	42	32	20
Mar 2024	55	35	153
Total	5920	3752	4527

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