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The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning

 

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Online download statistics by month: January 2016 to March 2021

AbstractFullPdf
Jan 20161608920429
Feb 2016484394140
Mar 201621415768
Apr 201614413971
May 20161148046
Jun 201612482110
Jul 20161148250
Aug 201618312960
Sep 20161098261
Oct 201610018772
Nov 20161060298210
Dec 20161050442175
Jan 201749430787
Feb 201710817883
Mar 2017823951
Apr 2017228343
May 2017328962
Jun 20179129081
Jul 201717817130
Aug 201724022250
Sep 201723722446
Oct 201722621461
Nov 201728727148
Dec 201717516933
Jan 201828027256
Feb 201825123132
Mar 201859356654
Apr 201861861143
May 201855955143
Jun 201830629737
Jul 201822621643
Aug 201851149171
Sep 201850549586
Oct 201851849471
Nov 201853152382
Dec 201853552954
Jan 201950248092
Feb 201952149970
Mar 201933529278
Apr 201924017678
May 2019294214118
Jun 201922318198
Jul 2019228157108
Aug 201924418686
Sep 201924918882
Oct 2019239186101
Nov 2019266191116
Dec 201921618771
Jan 202029323567
Feb 202028825961
Mar 202018916657
Apr 202017815458
May 202014111852
Jun 202026524451
Jul 202021618782
Aug 202015914365
Sep 202017415560
Oct 202050947054
Nov 202019115866
Dec 202014412344
Jan 202117213353
Feb 2021206181102
Mar 202119316366
Total19661169514875